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Trusted by innovative companies worldwide
Powerful features that help you deliver exceptional customer experiences at scale.
Our AI instantly answers FAQs using your knowledge base, reducing response times by 90%.
Complex queries automatically route to human agents with full conversation context.
Invite your team, assign roles, and manage conversations from a unified dashboard.
Talk to AI naturally with real-time voice streaming. No typing required.
AI can see your screen to guide you through complex issues instantly.
Streaming responses powered by RAG technology deliver answers in milliseconds.
Track resolution rates, response times, and customer satisfaction in real-time.
Add our widget to any website with a single line of code. Works everywhere.
Three simple steps to transform your customer support experience.
Add your docs, FAQs, and website content. Our AI learns from your existing materials.
Deploy the chat widget on your site. AI responds instantly to common questions 24/7.
Complex issues automatically escalate to your team with full context preserved.
See what our customers have to say about transforming their support.
“Live Desk AI cut our response time from hours to seconds. Our customers love the instant answers.”
“The AI handles 80% of our inquiries automatically. Our team can finally focus on complex issues.”
“Setup took 15 minutes. The knowledge base integration is seamless and the handoff feature is brilliant.”
Start free for 14 days. No credit card required. Cancel anytime.
Perfect for small teams getting started
Everything you need to know about Live Desk AI.
When you upload documents, FAQs, or website content, our AI processes and indexes the information using advanced RAG (Retrieval Augmented Generation) technology. This allows it to understand context and provide accurate, relevant answers based on your specific business knowledge.
When the AI detects a complex issue it can't confidently answer, it automatically triggers a handoff to your human support team. The agent receives the full conversation context, so customers never have to repeat themselves.
Most teams are up and running in under 15 minutes. Simply create your account, upload your knowledge base content, and add the widget code to your website. Our onboarding wizard guides you through each step.
Absolutely! You can customize colors, branding, position, welcome messages, and more to match your brand. Professional and Enterprise plans include full white-label options.
Yes, security is our top priority. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant and GDPR ready. Your knowledge base data is isolated and never shared with other customers.
We integrate with popular tools like Slack, Zendesk, Intercom, Salesforce, and more. Enterprise plans include custom API integrations and webhooks.